This document focuses on information related to the operation of the public websites available at auraframes.com and auraframes.com sub-domains (collectively, the "Site"), including our online store, and online services ("Services").
pushd collects information about you through our Site in several ways. This information is used to provide users with pushd products and services, to allow us to understand how visitors navigate our Site, and to provide advertising that is relevant to your interests.
Purchase and Login Information: If you pre-order or purchase pushd products from our Site, we request that you provide your name, email address, billing and shipping address, credit card information, and any other information necessary to complete the transaction. If you create a pushd account, your name, billing and shipping address and the last four digits of your credit card information can be stored. We do not collect or store your full credit card information.
Mailing List Information: You may choose to submit your email address via a submission form located on our Site. Your email address may be used to send you news about pushd-related services, products or promotions. We may use one or more service providers to administer these messages, but we do not share your email address with spammers or any other third parties without your permission.
Device Usage information: If you are logged into your pushd account, we record the IP address you visit our website from, and if you have a pushd device or other connected device, we record adjustments you make to the product through the website interface. We store this data along with your email address, information about your pushd device, data collected directly by the device, a history of your device settings, and any other information we have collected about your use of pushd products and services.
Website Use Information: Like many websites, we and our third-party partners analyze log file information and other data collected through cookies, web beacons, and other tracking technology, to collect information about your browsing behavior when you visit our Site, including for example, your browser type, domains, page views, IP address, referring/exit pages, information about how you interact with our Site's webpages and with third-party links, traffic and usage trends on the service, etc. We use session cookies to keep you logged in while you use features of our Site; these disappear after you close your browser. We also use persistent cookies, which stay in your browser and allow us to recognize you when you return to the Site. We use this to remember your information so you will not have to re-enter it, to better understand how you use our website and products and services, to diagnose and fix technology problems, and otherwise enhance our Site, products, and services. In some of our email messages, we use a "click-through URL" linked to content on the Site. We track this click-through data to help us measure the effectiveness of our customer communications. We also use third-party analytics tools (including Google Analytics) to assist us with analyzing and improving our service. Most Internet browsers automatically accept cookies, but you may be able to change the settings of your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you set your browser to reject cookies, parts of our Site may not work for you. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.
Minors: Our Site does not knowingly collect or store any personal information about children under the age of 13.
DATA SHARING: Under no circumstance do we share personal information for any commercial or marketing purpose unrelated to the delivery of pushd Products and services without asking you first. We do not rent or sell our customer lists.
The following are the limited situations where we may share personal information:
We may share non-personal information (for example, aggregated or anonymized customer data) publicly and with our partners. This information may also be used to help us generally improve our system. We take steps to keep this non-personal information from being associated with you and we require our partners to do the same.
Your personal information may be collected, processed and stored by pushd or its service providers in the United States and other countries where our servers reside. As a result, your personal information may be subject to legal requirements, including lawful requirements to disclose personal information to government authorities, in those jurisdictions.
SECURITY: pushd takes security seriously and cares about the integrity of your personal information. We use commercially reasonable physical, administrative, and technological methods to transmit your data securely including HTTPS, TLS/SSL protocol, AES and RSA data encryption. The data is stored using Amazon's S3 cloud service. However, pushd cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
International Visitors: The pushd website is hosted in the United States and is intended for United States and Canadian visitors as well as visitors from the United Kingdom, Ireland, France, Belgium and the Netherlands. If you are accessing the site from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer.
International data transfers: When we transfer personal data from the European Economic Area to other countries, including to the United States, we use a variety of legal mechanisms to help ensure your data is appropriately protected.
This Privacy Statement for Pushd, Inc. Products and Services ("Privacy Statement") describes information that Pushd, Inc. and its subsidiaries and affiliates (collectively, "pushd") collect, use, share, and store, including personal information (i.e., information that personally identifies you, such as your name, email address or billing information, or other data that can be reasonably used to infer this information).
This document focuses on information related to the operation of pushd products and services, including the Aura Frame and the Aura App (collectively, "pushd Products"). In this Privacy Statement, the expression "pushd Products" also includes our Web Apps and Mobile Apps.
Your Consent: Consent to data collection and processing. By using pushd Products, you agree to allow us to collect and process information as described in this Privacy Statement.
The Aura Frame and the Aura App collect:
Information you provide to us: We may collect Personal Data from you, such as your first and last name, email, and password when you create an account to log in to our network ("Account"). If you use our Services on your mobile device, including through our Application, we may collect your phone number and the unique device ID number. If you have enabled location services on your mobile device, we collect your location information to determine where you are when you take a picture. When connecting to our Services via a service provider that uniquely identifies your mobile device, we may receive this identification and use it to offer extended services and/or functionality. Certain Services may require our collection of your phone number. We may associate that phone number to your mobile device identification information. If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply. We also collect other types of Personal Data that you provide to us voluntarily, including any requested information you may provide if you contact us via email regarding support for the Services or participate in one of our surveys. We may also collect Personal Data at other points in our Site that state that Personal Data is being collected.
Information collected from you about others: If you decide to invite a third party to create an Account, we will collect your and the third party's names and email addresses in order to send an email and follow up with the third party. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to access and upload the third party's names and email addresses as required above. You or the third party may contact us at email@example.com to request the removal of this information from our database. As part of your use of the Services, we provide you the opportunity to add family or friends as a contributor to your fame. We employ various techniques in order to facilitate adding friends and family as a contributor on our service, including but not limited to, possibly offering contact importer tools so that you can more readily ask your contacts to join and share with you through the Services. With your permission, we will access your address book to facilitate the connection with your friends and family. We do this only for contact matching to help you more easily connect with your friends and family. The email that is sent to your friends will come from pushd. We do not store any passwords you provide as part of the contact import process. We also collect some settings that help us to interpret your data, such as the language and keyboard settings that you have established, and the phone's carrier, mobile network code, and mobile country code.
Environmental data from the device sensors: We collect data from several sensors built into the Aura Frame. These sensors collect data such as the lux value of ambient light in the room, or whether something in the room is moving. This helps your Aura Frame display photos when you are at home and save energy when you are away. For example, if the Aura Frame senses that you've entered the room after an extended period of time, it can turn on the frame's display and show a new photo, based on an assumption that you've just entered the room or returned home. Similarly, if a light goes off or no one is moving in the room, the Aura Frame may turn the display brightness down or off to adjust to the brightness in the room and help save energy.
Technical information from the device: In order to improve your experience over time and help troubleshoot any problem you may encounter with the Aura Frame, we record your product model and serial number, software version, and information collected via technology, via our servers or log files. This also includes mobile services and analytics services we may use to collect information to help us analyze how users interact with the Application and Site.
Information collected by our servers: To make our Site and Services more useful to you, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol ("IP") address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
Log files: We gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the Site, track users' movements around the Site, gather demographic information about our user base as a whole, and better tailor our Services to our users' needs. For example, some of the information may be collected so that when you visit the Site or the Services again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests.
Mobile services: We may also collect information from your mobile device if you have downloaded our Application. This information is generally used to help us provide the Services to you. Examples of information that may be collected and used include your geographic location, the time you arrived at that location, how long you have been there, how you use the Application, and information about the type of device you use. In addition, in the event our Application crashes on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our Application.
Use of Your Personal Data
General use: In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data in the following ways:
User comments: We often receive comments from users who have had positive experiences with our Services. We occasionally publish such content. When we publish this content, we may identify our users by their first and last names and may also indicate their home city. We obtain the user's consent prior to posting his or her name along with the comment.
Creation of anonymous data: We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in our sole discretion.
Your choices regarding information: You have several choices regarding the use of information on our Services:
If you have any questions, please contact us at firstname.lastname@example.org
Last Updated: October 4, 2016