Pre-Set WiFi Network

If you are worried about gifting the frame to someone who is not tech savvy, you may want to pre-set their WiFi network to the Aura frame. This way, the frame will automatically connect to the recipient's WiFi and start displaying photos as soon as it is plugged in at their home.

To do this, you will need to do an initial setup of the frame in person and you will need to know the gift recipients' WiFi network name and password.

Here is how you pre-set a gift recipient's WiFi on an Aura frame:
  1. Open the Aura box and plug it in. A four digit code will appear.

  2. On your smartphone or tablet, open the Aura app. Tap "Frames" and then "Add New Frame." *If you don't already have the Aura app, download the Aura frames app on your smartphone or tablet and create an account.

  3. Tap "Set Up A New Frame."

  4. Tap "It's Plugged In."

  5. Enter the four digit code displayed on the frame into the four squares. Tap "Next."

  6. Tap "Enter WiFi Network" towards the bottom of the page.

  7. Enter the name of the recipient's WiFi network. Make sure you are entering the network name correctly (this is case and space sensitive). Tap "Save."

  8. Enter the password of the recipient's WiFi Network. Make sure you are entering the password correctly (this is case sensitive). Tap "Save."

  9. Enter the recipient's email address and hit "Save" or tap "Skip" to skip this step.

  10. Name the frame and tap "Okay."

  11. Tap "Finish." You can now unplug the Aura and put it back in it's box.

In the app, you will be able to add pictures and invite contributors to the frame. When the recipient opens their gift, they can simply plug in their Aura. The frame will automatically connect to their WiFi and begin displaying photos.

Need help or have a specific question not answered here? Email or call (646) 630-7237. For the quickest response time, please submit a request and an Aura expert will be in touch.

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