Connecting to Bluetooth

When first setting up your Aura digital frame and connecting it to WiFi, bluetooth is required in order to send the WiFi credentials from your phone to the frame.

Please note: For iOS 13 users it may look like bluetooth is turned 'on' under the general settings on your phone however additional steps need to take place to allow permissions for Aura to access your bluetooth.

Follow the steps below to ensure your bluetooth permissions are turned on:

  1. Exit the Aura App.

  2. Locate the Settings app on your iOS device.

  3. Scroll to where you see 'Privacy', tap here.

  4. Scroll to where you see 'Bluetooth', tap here.

  5. Ensure the Aura app is toggled to green.

  6. Go back to your general Settings and scroll to the top.

  7. Ensure the third option down 'Bluetooth' displays 'on' to the right.

  8. Next, open the Aura app and proceed with connecting your frame to WiFi.

Need help or have a specific question not answered here? Email help@auraframes.com or call (646) 630-7237. For the quickest response time, please submit a request and an Aura expert will be in touch.

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