Need help with your frame setup - check out our set up instructions https://auraframes.com/help/set-up-aura.
Please help us help you, first search our Help Center and then submit a request if you are not able to find a solution to your search.
We are available live between 9AM and 9PM ET, Monday through Friday. During the weekends and on Holidays, we will do our best to email or call you back if your request is urgent and can't wait until the next business day.
***Please note - Customer Care will be closed on Monday, February 17th in observance of President's Day.***
Phone: (646) 630-7237
If we are unavailable, please leave a voicemail, and include your email address and a short description of your request. We will do our best to call you back or respond via email.
Lisa, Katherine, Mark & Annie
Aura Customer Care